ABOUT US
TCL is new and dynamic call centre in providing clients with successful business proce'ss outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Our goal has remained constant - to reduce client operating expenses, increase cash flow, and improve their customers' experience. Our best-in-class, results-driven reputation, strong finar.cial track record, and proven business model makes TCL the choice for BPO solutions.
To meet and surpass the growing and complex needs of our clients, TCL's services support essential functions across key portions of the customer lifecycle, including acquisition, growth, care, resolution, and retention. TCL provides its services through Customer Lifecycle Management, a unique customer-driven model that delivers our optimal performance, leading-edge technology, proven efficiency, and exceptional quality
Our Services
Data Entry
Data Processing
Data Conversion
Web conversion
Inbound call center
Outbound call center
Transcription
Interactive Web creativity
Computer Assisted
Telephone interviewing
Knowledge Management
Web Research
E-receptionist
Software Testing
E-commerce Applications
